Learn to Swim
Norwood Swim School specialises in teaching children and adults of all ages to swim. Our unique Learn to Swim pathway is a carefully structured, technique based program that ensures our students will have the best opportunity to develop strong swimming skills. This in turn, gives them the skills to be safe around water and have the best chance to excel in swimming at every level.
Swimmer’s achievements are recognised and rewarded throughout their learning by vibrant certificates. Our small sized classes achieve a balance of challenging new skills and reinforcing current skills whilst making the lessons enjoyable and fun!
Our friendly instructors are Active Training/AUSTSWIM qualified with current CPR certificates and prior to employment all of our staff are required to provide us with a current National Police Certificate.
In most levels in our program, students will be required to have a FREE swimming assessment. The assessments take about 10 minutes and are conducted by one of our friendly supervisors. Assessments can be booked Monday to Friday at 3.45pm and 4.45pm, Saturday mornings are also available at 8.30 am. Students are assessed based on their suitability to the levels in the Learn to Swim Program and are not based on age.
*Babies, toddlers and beginner swimmers will not need an assessment.
Please phone the Swim School and speak to our Customer Service Team regarding your swimming needs and requirements.
Our classes operate seven days a week all year round , to ensure your child’s progress is uninterrupted.
It is best to call between 12pm - 2:30pm, 6.30am - 8.45am or 6.15pm - 8.15pm Monday to Friday outside our busy lesson times so we can provide undivided attention to discuss lesson availability and answer any questions you may have, alternatively you can visit us Monday to Sunday.
To assist us to continue to deliver the best quality teaching and instruction, please read the following Terms and Conditions;
Terms & Conditions
It is a condition of entry at Norwood Swim School that all children under the age of 10 must be accompanied by a parent or responsible guardian and remain on the premises throughout the duration of the lesson. Children must be collected by a parent or guardian at the conclusion of their lesson.
Parent/Guardian/s wishing to leave the centre during their child’s lesson may do so providing they advise the Customer Service Team and confirm all contact information is current.
If your child is unwell we ask that you please refrain from bringing your child to swimming lessons.
If your child has symptoms for the following illnesses please again refrain from attending their swimming lesson - nervous system infections, ear infections, eye infections, gastrointestinal infections, diarrhoea, colds, cold sores, coughs, infectious runny noses (green discharge), open sores, skin infections, rashes or feet infections.
Appropriate clean and suitable swimwear is required for entry to the pool. T-shirts are permitted to be worn by parents/guardians in the Aquababies program.
We request that children up to the age of 24 months wear bathers with elastic waist and leg bands or ‘aqua nappies’. Disposable or cloth nappies are not permitted.
Please use change tables provided.
Your monthly swimming fees are due within the first seven days of the month.
You can pay at the swim school with cash, credit, EFTPOS and cheque,
Electronic Funds Transfer and Direct Debit is also available – see our Customer Service Team for details.
Payments can be made by credit card over the phone if this is more convenient for you.
If you are unable to make your lesson we recommend that you pay by credit card over the phone to secure your position.
If you are unable to attend your lesson, we would greatly appreciate a phone call or email to inform us.
A missed lesson can be taken as a make up lesson, on a different day or at a different time and are interchangeable amongst swimmers within the same family.
To be able to book a make up lesson you need to be financial for the month. Make up lessons cannot be taken in lieu of payment.
Make up lessons can be booked up to 2 weeks in advance.
Make up lessons have an expiry date of 3 months.
If you need to cancel your swim school lessons for any reason, please notify our Customer Service Team prior to the commencement of the new month.
If you have not attended your lesson for 2 weeks and payment has not been made your lessons will be cancelled.